Overview

This website is operated by AlbadeiShop.ae (“we”, “us”, “our”).
By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use our website or services.

Use of Website

You agree to:

  • Use this website for lawful purposes only
  • Provide accurate and complete information when placing orders
  • Not misuse or attempt to damage the website or services

Products & Orders

  • Product descriptions and prices are displayed as accurately as possible
  • We reserve the right to correct errors or update information at any time
  • Orders may be refused or cancelled in case of suspected fraud or errors

Shipping Policy

  • We offer free shipping within the United Arab Emirates (UAE)
  • Free shipping applies to eligible orders unless otherwise stated
  • Delivery times may vary based on location and availability

Returns & Refunds

Returns

  • Returns are accepted within 15 days of receiving the product
  • Returns are accepted only for technical or manufacturing defects
  • Products must be unused, undamaged, and in original packaging
  • Proof of purchase is required

Non-Defective Returns

  • If a return is requested without a technical issue, a 20% restocking fee will be deducted

Damages & Issues

  • Any damage, defect, or wrong item must be reported within 1 hour of delivery
  • Claims reported after this time may not be accepted
  • Damage caused during courier transportation must be reported to the courier company

Non-Returnable Items

  • Sale items
  • Gift cards
  • Perishable goods
  • Custom or personalized items
  • Personal care products
  • Hazardous or flammable materials

Refunds

  • Approved refunds are processed to the original payment method
  • Refund processing time: up to 15 business days
  • Banks or payment providers may take additional time

Return & Support Contact

All return, exchange, and support requests must be initiated via WhatsApp:

📱 +971 56 856 3660

Return Address:
Al Badei General Trading LLC
Industrial Area 6, Sharjah, United Arab Emirates

Limitation of Liability

AlbadeiShop.ae is not responsible for indirect or consequential losses arising from the use of our products or services, except where required by law.

Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept the updated terms.

Governing Law

These Terms are governed by the laws of the United Arab Emirates.